This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.joyscrown.com (the “Site”).

SECTION 1 - PERSONAL INFORMATION WE COLLECT
We only use and share your personal data when we have proper reason to do so. These reasons fall under certain categories; Contract, Consent, Legitimate Interest and Legal Obligation.

We will only use and share your personal data for the following reasons.

Contract - When you purchase something from our store, as part of the buying and selling process, we use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).you give us such as your name, address and email address. We Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud.
Consent - When you agree for us to use information in a certain way i.e. for storing your payment card details or email marketing; provided permission, we may send you emails about our store, new products and other updates.
Legitimate Interests – In the interest of providing you with the best products and service in the most secure and appropriate way e.g. to transfer your data to certain Third Party’s such as delivery partners.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system 
Legal Obligation - Where there is statutory or other legal requirement to share the information e.g. when we have to share your information for law enforcement purposes. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

SECTION 2 - SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

SECTION 3 - THIRD PARTIES

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. Our form submission and newsletter databases are powered by Omnisend.

We cannot be responsible for the privacy policies and practices of other third-party sites, even if you access them using links from our Site and we recommend that you check the policy of each site you visit.
In addition, if you linked to our Site from a third-party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third-party site and we recommend that you check the policy of that third-party site and contact its owner or operator if you have any concerns or questions. Unless expressly stated, we are not agents for these third-party sites or for any third-party advertisers on our Site, nor are we authorised to make representations on their behalf.

SECTION 4 - DISCLOSURE
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service. We respect your right to privacy.

SECTION 5 - COOKIES
We may store some information, commonly known as a “cookie,” on your computer or mobile or other handheld device when you access our site.  Cookies help your browser navigate our website by allowing us to recognise and remember your device, preferences, log in details and keep track of your choices or any orders that you place through a website. We also use third-party cookies from Trustpilot, solely for trusted reviews.. Cookies do not harm your computer.

You can erase or block cookies from your computer if you want to, but certain Joy's Crown services may not work correctly or at all if you set your browser not to accept cookies. Please refer to our Cookie Policy for detailed information.

SECTION 6 - DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

SECTION 7 - INFORMATION ABOUT PRODUCTS AND SERVICES

From time to time we may contact you using one of the contact methods you have provided, with news and products which we think may be of interest to you. If at any time you wish to no longer receive this type of communication from us, then send an e-mail message titled “unsubscribe” to hello@joyscrown.co.uk or hit “unsubscribe” at the bottom of our emails. Please note that active customers will continue to receive order and account communications from us.

SECTION 8 - CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

SECTION 9 - MINORS
The Site is not intended for individuals under the age of 18.

SECTION 10 - CONTACT US
We endeavour to process all personal data in line with your rights under the GDPR. For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@joyscrown.co.uk.