Shipping policy

 

Hello from Joy's Crown,

Please see below the different types of delivery options: 

Please note, on some occasions such as sale periods, it may take up to 2 working days to process and despatch orders.

*Free delivery available when the minimum amount stated has been reached for each region.

EU Shipping Update

From 1st December 2025, we no longer ship to EU countries, including Republic of Ireland, due to updated EU regulations.

International Orders (Outside the UK)

International orders may be subject to customs duties, taxes or handling fees depending on the destination country. Where Delivery Duties Paid (DDP) shipping is avaialble, these charges are included at checkout. For destinations without DDP, any customs charges must be paid by the customer in full upon delivery. 

Some orders may incur extra transactional fees from the bank even if the order has been processed in your local currency, these transactional fees must be paid in full by the customer.